How do I access or correct the data rko66 holds about me?

You can view your stored data in the Privacy section of your account portal. To request a correction or full data export, email privacy@rko66.co with your account details and we will respond within fourteen calendar days.

Rujukan Laman

How rko66 Protects Your Personal Data

Q: Can I request that rko66 delete my personal data?

Yes. Submit a deletion request to privacy@rko66.co or through the account Privacy portal. We will process it in line with PDPA 2010 timelines. Note that some data may need to be retained for a mandatory period before deletion is possible.

Q: Who can I contact if I have a complaint about how my data was handled?

Contact our Data Protection Officer at privacy@rko66.co. If you feel your concern was not resolved, you may also escalate to the Department of Personal Data Protection (JPDP) in Malaysia, the authority responsible for PDPA enforcement.

At rko66, we treat your personal data with care — collecting only what we need to run your account, process your transactions, and keep your experience secure.

Data Collected With Your ConsentSecure Account StorageYour Right to Access & CorrectTouch 'n Go & GrabPay Transaction PrivacyContact Us to Exercise Your Rights

Jelajah Lobby Read FAQ

What Data We Collect and Why

rko66 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with rko66, we collect information such as your name, email address, contact number, and payment details — including identifiers tied to Touch 'n Go, GrabPay, Boost dan FPX transactions — solely to operate your account and process withdrawals. We do not

1
sell your data to third parties. Access to your information is limited to staff and systems that require it for account management, fraud prevention, or regulatory compliance. Where local law permits, we may share anonymised data with licensed service partners bound by equivalent confidentiality obligations. All
2
processing is conducted in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. If you access our platform from a jurisdiction outside Malaysia, eligibility and applicable data rights depend on local law and are available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a written request to our dedicated privacy inbox at [email protected]. We acknowledge all data-related queries within two business days and aim to resolve them within fourteen calendar days.

Live Chat Support Our support team is available via live chat on rko66.co for account-related privacy questions. Agents can confirm what data is held on your account and escalate formal correction or deletion requests immediately.

Secure Account Portal Log into your rko66 account and navigate to the Privacy section under Account Settings to view, download, or flag your stored data for review without needing to contact support directly.

HOW WE HANDLE YOUR DATA

Six Ways rko66 Keeps Your Data Safe

From the moment you create your account to the day you close it, every piece of personal data is handled under a clear framework: what we collect, why we hold it, how…

Data Collection

We collect only what is necessary — your name, contact details, payment method identifiers for Touch 'n Go, GrabPay, Boost dan FPX, and device data used for account security. Nothing is collected beyond operational need.

Cookie Usage

rko66.co uses session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security

Your account credentials are stored using industry-standard encryption. Two-factor verification is available to you at any time under Account Settings, and we will never ask for your password through email or live chat.

Data Retention

We retain your account data for as long as your account remains active and for a period afterward as required under PDPA 2010 and applicable financial regulations. Once the retention period lapses, data is securely deleted or anonymised.

Who to Contact

Our designated Data Protection Officer handles all formal requests. You can reach the DPO directly at [email protected]. For account-level queries, live chat agents can route your request to the correct team within minutes.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data held by rko66. Submit a written request via email or through the in-account Privacy portal, and we will action it within the timelines set out under PDPA 2010.

Privacy Policy Questions Answered

Below are the questions we hear most often about how rko66 handles personal data. If your question is not covered here, reach out to our privacy team at [email protected].

We collect your name, email address, phone number, date of birth for age verification, and payment identifiers linked to methods like Touch 'n Go, GrabPay, Boost dan FPX. We do not collect more data than what is needed to run your account.

We do not sell your data. We may share it with service partners — such as payment processors and fraud-detection systems — who are bound by confidentiality agreements. Any sharing is limited to what is required for your account to function correctly.

Your data is kept for as long as your account is active and for any mandatory retention period required by PDPA 2010 or financial regulations. After that period, data is deleted or anonymised so it can no longer be linked to you.

You can view your stored data in the Privacy section of your account portal. To request a correction or full data export, email [email protected] with your account details and we will respond within fourteen calendar days.

Yes. Submit a deletion request to [email protected] or through the account Privacy portal. We will process it in line with PDPA 2010 timelines. Note that some data may need to be retained for a mandatory period before deletion is possible.

We use session cookies for login continuity and analytics cookies to measure page performance. You can adjust or disable cookies through your browser settings at any point. Disabling analytics cookies does not affect your ability to log in or use your account.

Contact our Data Protection Officer at [email protected]. If you feel your concern was not resolved, you may also escalate to the Department of Personal Data Protection (JPDP) in Malaysia, the authority responsible for PDPA enforcement.

How rko66 Protects Your Personal Data

Reach Us About Your Data

Six Ways rko66 Keeps Your Data Safe

Data Collection

Cookie Usage

Account Security

Data Retention

Who to Contact

Requesting Changes

Privacy Policy Questions Answered

01 What personal data does rko66 collect when I open an account?

02 Does rko66 share my data with third parties?

03 How long does rko66 keep my personal information?

04 How do I access or correct the data rko66 holds about me?

05 Can I request that rko66 delete my personal data?

06 Does rko66 use cookies, and how can I control them?

07 Who can I contact if I have a complaint about how my data was handled?

Related Pages